Privacy Policy – Blue Agave Functional Medicine Clinic PLLC
Blue Agave Functional Medicine Clinic PLLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including when you communicate with us via text messages (SMS) through RingCentral.
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We may collect the following types of information:
· Contact Information: Name, phone number, email address, mailing address, and other identifying details.
· Health Information: Information related to your health history, treatments, appointments, and services we provide to you.
· Communications: Information you provide when communicating with us, including via calls, emails, or text messages.
· Usage Data: Information about how you interact with our services, such as message logs, IP address, and device information.
· Transactional Data: Information about services or products you purchase from us.
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We may use your information to:
· Provide medical and healthcare services you request
· Respond to your inquiries
· Send you service updates, reminders, or administrative messages
· Send you marketing communications (with your consent where required)
· Improve our services and operations
· Comply with legal and regulatory obligations under healthcare laws, such as HIPAA
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We may use text messaging services through RingCentral to:
· Confirm or remind you of appointments
· Provide treatment updates, health information, or instructions
· Communicate billing information
· Send promotional offers or practice updates (with your consent)
You may opt out of marketing text messages at any time as described below.
Important: Please note that text messaging is not a secure form of communication. Do not share sensitive medical information via SMS unless instructed to do so in specific situations.
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We do not sell your personal information. SMS consent is not shared with third parties. We may share your information with:
· Service Providers: Partners like RingCentral who help us operate our business
· Healthcare Partners: Other healthcare providers involved in your care, when necessary
· Legal Authorities: If required by law or to protect our rights
· Business Transfers: In connection with a merger, sale, or transfer of assets
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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure, in compliance with HIPAA and other applicable laws.
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Depending on applicable law, you may have the right to:
· Access or correct your personal information
· Request deletion of certain data
· Opt out of marketing communications
To exercise these rights, contact us at admin@blueagavefunctionalmedicine.com or 830-491-4040.
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By providing your mobile phone number and opting in to receive SMS communications from Blue Agave Functional Medicine Clinic PLLC, you agree to the following terms:
· Messaging Frequency May Vary: You may receive recurring messages related to appointments, services, treatment updates, and promotional offers.
· Message & Data Rates May Apply: Depending on your mobile plan, your carrier may charge fees for text messages or data usage.
· Opt-Out: To opt out at any time, text STOP.
· For Assistance: text HELP or visit our website at www.blueagavefunctionalmedicine.com · Privacy Policy: Visit www.blueagavefunctionalmedicine.com/privacypolicy for privacy policy and www.blueagavefunctionalmedicine.com/privacypolicy for Terms of Service.
· Supported Carriers: Our SMS services are supported by most major U.S. carriers, but we are not responsible for delays or undelivered messages due to carrier issues.
· Privacy: We respect your privacy and will only use your mobile number for the purposes stated in this Privacy Policy.
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We may update this policy from time to time. The latest version will always be posted on our website.
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Contact Us
If you have any questions about this Privacy Policy or our SMS Terms, please contact us at:
Blue Agave Functional Medicine Clinic PLLC 651 S Business IH 35, Ste 730 New Braunfels, TX 78130 admin@blueagavefunctionalmedicine.com 830-491-4040
You MUST schedule a mandatory 30 minute Follow Up visit NOW for any New Patient visit booked online. This appointment should be at least two weeks from your New Patient visit to allow time for results.
If this follow-up appointment is not scheduled, review of results and medical recommendations may be delayed due to provider availability.
By clicking “AGREE AND PROCEED” you acknowledge that it is your responsibility to schedule this required follow-up appointment NOW and understand that failure to do so may result in delayed follow-up and/or delay in care.
